Make sure you are logged into the same i Tunes account that you used to purchase the app Although i Tunes or your device may show an update is available, you need to be logged into the original i Tunes account that you used to purchase the app to be able to download any updates. If the app was downloaded to i Tunes on your computer, you can verify the i Tunes account by opening the i Tunes application, clicking .
This is the Apple ID that was used to purchase the app.
If you are having issues updating an app, we can offer you some tips.
However, if your problem continues, you will have to contact i Tunes Support, Apple Technical Support, or visit a local Apple Retail Store as they are best equipped to handle such issues.
My device restarted and I was following the instructions in the setup assistant.
I was asked to enter my Apple ID and passcode to sign in.
One help document I read suggested that having multiple i Cloud (@me.com, @and @icloud.com) email addresses in Settings Sometimes companies experience downtime, and while most planned outages will occur at night when you’re asleep; there’s no accounting for catastrophic failure or human error.
To view your purchase history, open the i Tunes application on your computer, make sure you are signed in to your i Tunes account, and then from the top menu, select . To see all the ourchases on a certain date, click the small triangle to the left of the date.Could you possibly provide a link that would support that?